The HALO Helpline provides free and confidential information, support, and referrals for patients, their family members, and caregivers who have concerns about the treatment and care a patient is receiving in any healthcare setting, either at home or in a facility. We also offer intercessory prayer.
Helpline calls are answered 9:00 AM to 9:00 PM Central Time, Monday through Saturday. If you are calling outside these hours, your call will be returned as soon as possible. Please leave a message with your name and call-back number. If you have call-blocker on your phone, please disable it until you hear from a HALO patient advocate.
Learn more about the HALO Helpline, click here.
Patient Advocacy Seminar
As a relative, friend or volunteer, have you ever been called upon to support/advocate for a person in a healthcare setting? This patient advocacy video with HALO President, Julie Grimstad, will answer the most common questions when assisting those who are medically vulnerable. Watch the Video.
of Patient Advocates
NEW – In this short video Alexandra Snyder from Life Legal Defense Foundation discusses the importance of patient advocates, especially during the unprecedented COVID crisis and also outlines the need for an advance health care directive. Watch the Video.
Each member of HALO has a story to tell. This is my story.
I graduated from nursing school in 1969. As far as I knew, there was universal respect for the sanctity and equality of human life. Patients could refuse burdensome treatment and we respected their wishes, but one thing we did not do was deliberately cause a patient’s death.
In the summer of 1985, a friend called and asked, “Julie, what do you know about Living Wills?” She informed me that Living Wills—the first healthcare advance directives—were introduced by the Euthanasia Educational Council as “a foot in the door” for social and legal acceptance of euthanasia. In fact, Montana, where I was living at the time, had just enacted a Living Will law that permitted patients to be starved and dehydrated to death! Read more…
by Julie Grimstad
A patient may need someone he trusts by the bedside in order to feel secure enough to go to sleep.Visiting the sick is a work of mercy. Mercy is similar to compassion, which means “to suffer with” another, but it is more challenging than mere compassion. Mercy is putting our kindly inclinations—which we are often tempted to resist—into practice through readiness to assist. A relative or volunteer advocate who accompanies a medically vulnerable person to doctor appointments or stays with the person when hospitalized or in a nursing home contributes immeasurably to the person’s well-being. Read more…